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Cancellation & Refund Policy

This Cancellation & Refund Policy applies to the use of online payment services ("Services") provided by AWD Resources ("We" or "Us"). By using our Services, you agree to the terms of this policy.

1. Cancellation Policy

  • Cancellation by Customer: You may cancel a payment or transaction before it is processed by contacting our customer support team at contact@awdresources.com . Once a payment has been processed, it cannot be canceled.

  • Cancellation by Us: We reserve the right to cancel or refuse any transaction at our discretion, including if we suspect fraudulent activity or violation of our terms and conditions.

2. Refund Policy

  • Refunds: Refunds will be issued in accordance with the following guidelines:

    • Unauthorized Transactions: If you believe an unauthorized transaction has occurred, please notify us immediately for investigation and potential refund.

    • Failed Transactions: If a payment fails or is not processed successfully due to technical issues or other reasons, we will endeavor to refund the amount to your original payment method.

    • Product/Service Returns: Refunds for products or services purchased through our online payment services are subject to the refund policy of the respective merchant or service provider. We facilitate payment processing but do not determine refund eligibility for third-party purchases or if a non refundable service or services are purchased .

  • Refund Process: Refunds will typically be processed within 7(seven) working days business days after approval. The refunded amount may take additional time to reflect in your account depending on your payment method and financial institution.

3. Contact Us

  • If you have questions about our Cancellation & Refund Policy or need assistance with a cancellation or refund, please contact our customer support team at contact@awdresources.com.

4. Changes to This Policy

  • We reserve the right to update or modify this Cancellation & Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

By using our online payment services, you acknowledge and agree to the terms of this Cancellation & Refund Policy.

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